Privacy Policy

Last updated: January 20, 2026

1. Introduction

Verify Guard ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

2. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Name and email address
  • Discord username and ID (when you connect your Discord account)
  • Telegram ID (when you connect your Telegram account)
  • Payment information (processed securely through Stripe)
  • Custom form data submitted through your verification forms

Automatically Collected Information

When you access our Service, we automatically collect certain information, including:

  • Log data (IP address, browser type, pages visited)
  • Device information
  • Usage patterns and preferences
  • Geographic location (country) derived from IP address

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process your transactions and send related information
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues and fraud
  • Verify user identities through Discord and Telegram integrations
  • Send notifications about verification requests and order status
  • Conduct market analysis using aggregated geographic data to understand our user base and improve our services

4. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We work with third-party service providers (Stripe for payments, Discord and Telegram for messaging) who need access to your information to perform services on our behalf
  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition
  • With Your Consent: We may share your information for any other purpose with your consent

5. Third-Party Services

Our Service integrates with third-party services:

  • Stripe: Payment processing (subject to Stripe's Privacy Policy)
  • Discord: User authentication and role management (subject to Discord's Privacy Policy)
  • Telegram: Notification delivery (subject to Telegram's Privacy Policy)

These third-party services have their own privacy policies. We encourage you to review them.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your account is protected by a password. We recommend using a strong, unique password and enabling two-factor authentication when available.

7. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access and receive a copy of your personal information
  • Correct inaccurate personal information
  • Request deletion of your personal information
  • Object to or restrict processing of your personal information
  • Data portability
  • Withdraw consent

To exercise these rights, please contact us at support@verifyguard.app

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: support@verifyguard.app